How to Combat Bad Reviews
Voicing one’s opinion online can become a bloodsport on occasion and nowhere is this more true than in the realm of online reviews. Opinions
matter, at the very least insofar as they affect your business, and ensuring that you manage your online reputation is more important than ever before. Negative reviews are going to happen. You can’t please all the people all of the time. What’s key however is making sure that they do not influence a lot of your audience, and that your brand is viewed as one which cares and addresses problems that surface, not contests, refutes or hides from them.
How to manage a negative review
Here are three steps to proactively overcome the occasional negative review.
Handling negative reviews isn’t nuclear physics, but it does require diligence and professionalism. Nowadays with the speed of communication online, you have no other options!
For guidance and professional consulting when it comes to your online reputation, contact us at UnderGround Marketing Society LLC. We can be reached by phone, at 888-296-9052, or email: [email protected]
Chik Quintans is a Digital Marketing Strategist with a passion for helping sales teams and businesses grow. As the owner of UnderGround Marketing Society LLC, creating a strong online brand and building a broad footprint online for sales teams and businesses are he and his company's areas of focus. Whether that be leveraging marketing channels and approaches such as social media, reputation, search engine optimization (SEO), video marketing and more. Chik Quintans can be reached on LinkedIn where you are invited to connect. https://www.linkedin.com/in/chikquintans